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Customer Service Representative - State Farm Agent Team Member

Full Time in Lake Forest, CA

ROLE DESCRIPTIONBradley Purcell - State Farm Agent is seeking an energetic professional interested in helping customers manage the risk of everyday life, recover from the unexpected and realize their dreams through meaningful conversations. As a Customer Service Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and compassion equip you for this versatile position. This is a customer care position; your role will be to provide an exceptional customer experience for our existing customers. This is not a sales role. WHAT'S IN IT FOR YOU?
  • Base Pay of $40,000 - $75,000 annually.
  • Potential to earn $75,000 - $92,000 by year two.
  • Health Reimbursement Arrangement for full-time team members (up to $300/month)
  • Company sponsored life & disability insurance
  • Paid Federal holidays
  • Sick leave (no waiting period)
  • No weekends/nights
  • Paid training with State Farm CRM Software
  • Paid sales training
  • Licensing reimbursement
BUILD A CAREER By joining the team at Bradley Purcell’s State Farm Agency, not only will you acquire licensing for Property & Casualty and Life & Health Insurance, but you will develop a mastery in customer care to support your personal and professional goals. Achieving licensing in insurance is a great way to build your resume and advance your skillset, and we use intentional goal setting and team building to establish successful habits for both your career and life.
  • Foster customer relationships including follow up with customers and anticipating their needs
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Property & Casualty & Life & Health Insurance License Required
  • Work with the agent to establish and meet agency goals.
  • Required Able to commute to the office
  • Required Obtain Property and Casualty License and Life/Health License prior to start date
  • Preferred Customer Care experience
ABOUT OUR AGENCYOur agency has over 10 years in the insurance & financial services industry, achieving State Farm honors - Ambassador Club Agency and Honor Club Agency. I believe in investing in my team. As a team member of my agency, I am committed to mentoring you to help you grow to your fullest potential. Our goal is to provide a fun and memorable experience for our customers while helping them navigate their insurance and financial services needs.
Compensation $40,000.00 - $75,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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